Monthly Archives: December 2012

Ring rust

So just before Christmas I flew a fairly long five-hour mission in two legs, the first 3.8 hours and the second 1.2. All of it VFR (visual flight rules, for those of you new to aviation). I hadn’t flown prior to this in nearly six weeks. The experience was sobering. Allow me to list all the things I screwed up:

1. Forgot my usual practice of giving myself a pre-flight briefing (the kind you’d commonly perform if you were flying IFR in a two-crew environment). I forgot not once, but twice.

2. Didn’t call or check “airspeed alive” on the takeoff roll.

3. Realized too late that my en route track would take me directly over a busy general aviation airport and as a result was late deciding how I would transit their circuit and late communicating my intentions to other aircraft.

5. Made a complete butchery of my initial radio call as I began the approach for the landing on the first leg. My attempt to clarify the first call with another was nearly as bad. Looking back, had there been other aircraft in the circuit, they wouldn’t have had a clue what I was up to.

6. Didn’t check the runway length (with 5,000 feet available it wasn’t an issue, but the point is I should have checked).

7. Didn’t use VORs and ADF as backup navaids to my GPS until half way through the first leg.

Quite the shameful litany.

Now, none of the mistakes above fell into the category of what I’d term egregious. They were without question sloppy. But I don’t like flying sloppy. I don’t think any pilot worth his or her salt does. And any of the seven issues could easily have mushroomed, with the right amount of unlucky circumstance, into a dangerous problem. Needless to say, post flight I was mentally flogging myself.

So. How did it happen and what did I learn? Well, looking back, I can see I was lulled into a false sense of competency. Here’s how.

I knew going into the flight I hadn’t flown in a while and had made a mental note to be extra vigilant and to take my time doing pre-flight checks and running check lists. Fine and good.

A half hour or so into the flight our work took us into the Pearson (CYYZ) control zone, between runways 06L and 05 and a half mile or so west of the tower. Now, Pearson is a busy place, the busiest airport in Canada, and it’s not a place for a novice pilot or a Nervous Nellie. Was I apprehensive? A little, truth be told. But we got clearance to enter without issue and set about doing our work. My radio calls were crisp, we followed our instructions to the letter, accomplished our work within five minutes or so and exited promptly. I congratulated myself out loud, thinking I did fine given I hadn’t flown in a while and also thinking the hardest part of the flight was over with. The rest would be a breeze.

Hold on. Stop the tape right there.

That — thinking the rest would be a breeze — was, in my opinion, an egregious mistake. What I did was let my guard down, gave myself permission to be complacent and set up the environment in which mistakes happen.

The lesson? Well, it’s obvious, isn’t’ it? Don’t get complacent. The light at the end of a tunnel could well be a train. Or an airplane. The flight isn’t over until the engine is shut down. Simple. We’ve all heard it a thousand times, and now and then we need reminding.





WestJet lands a wide-body blow

Let’s open with some relatively recent news, namely, that WestJet has begun talks with Boeing and Airbus to acquire wide-body aircraft.

WestJet & AirCanada aircraft

WestJet has begun talks with Boeing and Airbus about buying wide-body aircraft, suggesting it plans to go head-to-head with Air Canada on overseas routes.
Photo: MacLeans Magazine

In Canada, a country where scheduled service is basically carved up by two major carriers, this is a big deal, and no doubt caught the attention of executives at rival Air Canada. No doubt it was intended to. The message: We’re coming.

WestJet CEO Gregg Saretsky, who made the announcement in a presentation to investors and analysts on Dec. 6, did his best to hose down the drama component by stating the talks are of a preliminary nature only.

“It’s way too early for us to be interested in any serious way,” Saretsky was quoted by Bloomberg as saying. “We don’t want to be asleep at the switch should an opportunity present itself, so we are engaging early just to be ready, but without any specific plans.”

Specific or not, the significance of the announcement will not be lost on Air Canada, because it more than suggests that WestJet is girding to battle its rival on the lucrative trans-ocean routes to Europe and Asia. This will be a significant change to the Canadian aviation landscape.

And it will be a ballsy, and even a somewhat risky, decision internally for WestJet, which has built its brand offering service in North America using one type, and one type only, since its inception in 1996 – the venerable 737. It currently uses three versions of the type, the 600 (configured at 119 seats), the 700 (136 seats) and the 800 (166 seats).

The devotion to the one-type model, and the cost savings utilizing just one type reaps, has played a significant role in the company’s remarkable success – 30 consecutive quarters of profit, many of those quarters defying the gravity of the worst recession in decades.

Introducing other types will drastically complicate the training and certification of crew and maintenance personnel and  the acquisition and storage of parts. Associated costs will be enormous.

And yet, why not? The airline will be able to leverage its existing human and brick-and-mortar  infrastructure, procedures, policies, government and stakeholder relationships, etc. So while the cost will be significant, the existing structure will make those costs far more manageable than if it were starting from scratch.

(A disclaimer is in order. I worked at WestJet for nearly three years, most of that time spent as a flight attendant. I think it’s one of the best companies to work for in Canada and one of the best-run companies, period.)

In fairness to the news value, the notion of WestJet eventually acquiring wide-body airplanes was talked about openly by Saretsky himself back in December of 2011, when it announced plans to start a domestic regional airline (WestJet Encore). Encore is due to lift off in the second half of 2013. In fact, the regional itself, which will feature the Q400 product, was a break from the one-aircraft type model and there was concern among critics at the time of inception that breaking the one-type model was dangerous.

But managed, calculated risk is what allows us all to get out of bed each morning. Same for a business.

Even before the announcement of the Q400-based regional, airline had been flexing its wings vis-à-vis  other aircraft types, using a leased Boeing 757 during the past few winters to augment its service to Hawaii. The experiment gave a window into the associated problems that another type would introduce and a safe platform from which to problem solve.

Once the regional is up and running, the airline will have a seamless feed-in structure: A turboprop serving small communities and feeding a medium jet service serving North America, which in turn will funnel guests – WestJet doesn’t call them passengers – to points of departure for flights overseas. The logic is difficult to defy.

Air Canada, the country’s dominant carrier, knows this is coming. It has already said it will lower fares on routes that WestJet begins to serve with the Q400 and on Dec. 18 rolled out its new discount carrier, Rouge, which will begin flying next July to Europe the Caribbean.

Air Canada has gone the discount route before, and each time it collapsed under the weight of the airline’s existing structure. It’s worth noting that WestJet has a cost structure about one-third less than Air Canada’s, which is a large reason why it has thrived. The difference this time, and what makes Air Canada Rouge a more formidable adversary, is the arbitration decision imposed on pilots last summer that gave the airline the pay scale and flexibility it said it needed to compete.

Watching the two heavyweight adversaries slug it out is like watching Ali-Foreman. More blows, of course, have to yet to land. Certainly where WestJet goes, one of the most highly anticipated will be its choice of wide-body product.  Thoughts, anyone?